Troubleshooting batch jobs in AX

If your batch jobs are seemingly not executing in Microsoft Dynamics AX, there could be a multitude of reasons. This guide will help with troubleshooting batch jobs in AX by listing the possible causes and providing solutions for each points.

Initial setup

It is important to define what is a batch job first:

A batch job is a process which will carry out specific tasks at a certain date and time running as a background process within the AX Application Object Server service.

We need to tell the system what is the process that we want execute, which consists of a Batch job as a header, and at least one Batch task which is the actual processes running. The batch jobs can be grouped together by their roles with the help of a Batch group. If none is provided, it would still classify as one called the “Empty batch group”.

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DAXRunBase / 2017-07-02 / AX 2012 / 1 Comment